Returns & refunds

You can return any item within 30 days of delivery for a full refund of the item price. It must be unworn, in its original condition and returned with its diamond certificate.

To start a return, email hello@vibamajewels.com with your order number. We send you insured return instructions. Refunds go back to the original payment method within 10 business days of the item reaching us and passing inspection.

Engraved pieces and pieces made to a custom design can be returned only if they are faulty. This does not affect your statutory rights, including the 14-day right of withdrawal for consumers in the EU and UK.